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What is the Perfect Print Promise?
If your order has a print quality issue or your artwork differs from what you approved, simply call our Customer Care Team. We will either discount your order, or reprint and ship your order at no cost to you.
Can I add my logo to a pen?
Of course! View our artwork tips page to learn how to upload your logo.
What kind of imprint can I get on my promotional product?
Personalization is our thing! Our imprint styles are listed on our artwork tips page.
Can I add an extra line to an engraved pen?
We set the amount of lines you’re able to add to ensure your message looks great. You can find the amount of lines allowed under Imprint Specifications.
Can I have two imprints on my product?
We like the double exposure! Many products have room for multiple imprints (like on the barrel and clip of a pen) — please leave this instruction in the Special Requests box when customizing or give us a call at 1-866-900-7367.
Will I see a preview of my imprint?
Yes! You’ll see a preview of your imprint before you place your order. To ensure that your text is produced properly, please type directly into the text fields provided. Note that pasting copy could result in errors.
Will I get a proof to review?
Yes. When you’re personalizing your pen, just check the box that says “Click here if you require a free digital print proof.”