Yes! When customizing your product, simply check the box requesting a digital proof and it will be sent to your email.

The size of your artwork depends on the product, customization area, and how many lines of text were included. We may be able to accommodate a larger customization area for your artwork. Contact us for assistance or add your special request to the comment box when customizing.

Design away! We accept most popular file types, including: .jpg, .jpeg, .bmp, .png, .heic, .tiff, .tif, .ai, .ppt, .pptx, .doc, .docx, .pdf, .eps, .psd, and .svg.

If your order has a print quality issue or your artwork differs from what you approved, simply call our Customer Care Team. We will either discount your order, or reprint and ship your order at no cost to you.

Submitting Your Claim

We’re dedicated to making sure your order looks its best. To ensure our team is able to process your claim in a timely manner, we ask that you please...

• Submit your request within 30 days of receiving your order.
• Submit a detailed photograph showing the print quality issue, or artwork that differs from what you approved.
• Verify that the claim does not apply to products that have been modified after delivery, or to products that have been subjected to improper handling, storage, or use after delivery.

See our Terms of Use & Sale for more information.

No need! Once you’ve uploaded your logo successfully, we have it on file. To view your logo(s), sign in and select My Account.

Yes! For most products you’ll see a preview of your custom artwork before you place your order. Please note that there are some products that don’t show your artwork while you’re customizing. To see and approve how your artwork will look on the product, you can also check off the box requesting an emailed product proof.

We strive to design your products exactly how you’ve customized them. To ensure that your artwork preview is accurate and that your text is produced properly, please type directly into the text fields provided. Note that pasting copy could result in errors. If we need to modify your logo to better fit the imprint area or product, we’ll be sure to contact you for approval.

You can leave special requests in the comment box when customizing your product. We will try our best to match your desired font type and style. Select the “Send Me a Proof” box, and we’ll email you a digital proof for approval.

We like the double exposure! Many products have room for multiple imprints (like on the barrel and clip of a pen). Please leave this instruction in the comment box when customizing or contact us so our expert Customer Care Team can assist with your needs.

We offer print options for every business and brand, including one-color, full color, embroidery, engraving, and much more! For a guide on how to customize your products, check out our Artwork Tips section.

We do our best to give you the most accurate display of our products. Some components, like glossy or matte finishes, may cause product colors to look different on the printed item from how they appear on your monitor.

Yes! Just a heads up—we customize one design at a time, so there will be an extra shipping and handling charge for each separate design.

Your imprint’s size depends on the product, imprint space, and how many lines of text were included. Font size may be minimised to fit additional lines of text.

We set the number of lines you’re able to add to ensure your message looks great. You can find the maximum lines allowed under Imprint Specifications.