Please contact us so our Customer Care Team can help you apply the tax-exempt status to your account.

We’ve got you covered. We accept Visa®, Mastercard®, American Express® (Amex®), Diners Club® , Discover®, Apple Pay® , Google Pay®, PayPal®, and PayPal Pay in 4®. Payment by e-checks and bank transfer are also available if you select the Pay By Invoice option at checkout.

While a pre-payment is not required for your order, if you select the Buy Now, Pay Later option at checkout, your payment will be due upon receipt of your invoice.

If you selected “Pay Later” at checkout, an invoice will be sent with your order. Payments can be made via mail or over the phone with a member of our Customer Care Team. If you prefer to pay online, simply visit our payment portal.

The setup fee covers a member of our production team setting up your products for custom printing, including monitoring processes and machines to ensure your messaging is printed perfectly. When you add a logo, the logo charge covers one of our artwork experts reviewing and arranging it for the best display results.

Each time you order from us, we prepare your products by hand so our machines print your logo or text perfectly. This charge covers that personal setup.

The setup charge covers the cost of personally setting up your custom-printed order each time. For example, when you order pens, whether it’s your first or fifth order, a member of our team manually sets up and monitors the machine to ensure your messaging is printed perfectly.

Refunds are normally processed within 3-5 business days after the refund has been issued. Please note, this also depends on the processing time of your bank.

No, we take your security seriously and do not store your credit card information.